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The following is the P&SP list of
most Frequently Asked Questions:
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- How soon
after shocking can I swim in my pool?
With Smart Shock: 15 min Any other type of shock treatment: wait 8
hours
- What type of
algaecide should I use if I have a waterfall or spillover spa
feature?
Algae
All 60 is the product to use because it is a non foaming algaecide.
- How do I set
up the manual vacuum?
First,
make sure the pump and filter are ON. Connect the vacuum pole to the
vacuum head. Prime the vacuum hose (submerge one end of the hose in
the pool - place the other end in front of a return. Hold the one
end submersed until all of the air is out of the hose and it is
filled with water. Place the vacuum plate inside the skimmer box
over the skimmer basket. Connect 1 end of the hose to the vac head
and the other end of the hose to the vac plate inside the skimmer.
All debris will now be vacuumed into the filter. Extend pole to
other side of pool and slowly pull towards you. Slowly move up &
down pool perimeter. After completion, backwash & rinse the filter.
* If you want to vacuum the debris directly out of the pool (this is
usually done when pool is extremely green and dirty) shut the filter
off, set the filter handle to waste (clockwise always), put filter
back on, continue to vac. Pool will drain quickly when using this
method so leavet the garden hose running in the pool-you may have to
stop, let pool refill to middle of skimmer and then return to
vacuum.
- How many
hours should the pump & filter be running each day?
Ideal:
24 hours a day throughout the pool season Minimal: 8-12 hours
(during daylight hours)
REMEMBER: IT IS CHEAPER TO RUN FILTER THAN TO PURCHASE CHEMICALS -
POOL FILTRATION IS THE BEST WAY TO KEEP THE POOL CLEAN
- How often
should I test the pool water?
At home:
once a week with test strips At The Pool & Spa Place Lab Station: at
least once a month
- How often
should the filter media be cleaned?
For sand
& DE filters: clean the media at the beginning of the pool season
and perhaps once more during the swim season with Kleen It and or
Strip Kwik. For cartridge filters: clean every 4 weeks Pools with
existing algae problem: chemically clean filter after treatment for
algae. Pool on Soft Swim/Baquacil biguanide products should be
cleaned every six weeks.
- The pump is
not priming & the water flow into the basket is slow or
non-existent. What can I do?
Perform
a self priming test. Shut the filter off. Open the pump pot. Makes
sure the o-ring is lubricated and the lid is on properly. Start
pump. Pump should prime itself. If not, use your garden hose to
force water through the plumbing lines. Run the hose into the pump
pot for approximately 3-5 minutes. Then go to the skimmer at the
side of the pool and do the same procedure-run the garden hose down
into the skimmer for 3-5 minutes.
- How often
should I backwash the filter?
Backwash the filter when the pressure gauge reaches 8-10 psi above
the “normal reading”. The “normal reading” differs for each pool but
can be classified as the number on the gauge when the filter is
working at prime condition – typical range is 15-18 psi
– will be higher if heater is turned on. Always backwash the filter
after vacuuming
– remember to go to rinse for 10 seconds after backwashing and
always turn the multiport handle clockwise only.
- My pool has
been cloudy for a while. How can I correct this problem?
First,
have the pool water tested at the Pool & Spa Place Lab. If the water
is balanced, use the Power Floc.
- I am having
a recurring algae problem. What are some methods to make sure that
this will not happen again?
First,
make sure the water is balanced. Follow the 3 step program. If the
algae keep re-appearing, brush the walls and use a double dose shock
& Banish treatment to kill the visible algae. Run pump & filter
continuously for 24hours until algae disappears. Vacuum dead algae
to waste. Backwash filter.
- I have
bubbles in the pool. What is causing this issue and what can I do to
prevent it?
Foaming: Check the pH,
balance to proper reading. Make sure you are using the correct
algaecide for your pool. (Algae all 60.)
Air Bubbles: Check to
make sure the pump is primed. Check the seal & o-ring on the pump
lid; make sure it is lubricated and secured tightly. Check the water
level in the pool (too high/too low).
- My heater
pilot light is not staying lit. What can I do?
Backwash
filter. If that does not work, call the service department. If you
have a DE filter, hose off grids-may be clogged with DE Powder.
- I cannot
keep a chlorine count for more than a week.
Bring a water sample to the store to perform a chlorine demand test.
Make sure you are using chemicals from a 3 step program. Run the
filter 24 hours a day. Clean your filter with Kleen It and/or Strip
Kwik.
- Metals are
present in my tap water. What do I do?
If you
are re-filling the pool: use the Slimebag to filter out metals from
the garden hose. Do not shock the pool until metals have been
removed.l Bring a sample of water into the store for testing. Follow
recommendations from ALEX. Use Scale Inhibitor to keep the metals
from falling out of solution and staining the pool surface and Pool
Magnet & Sparkle Up to remove existing metals.
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Spring
/ Summer Hours
(April - September)
Beginning March 24, 2008
Monday to Thursday
9:00am - 7:30pm
Friday
9:00am - 6:00pm
Saturday
9:00am - 4:00pm
Sunday
(March 24-July4)
12:00am - 4:00pm
Fall / Winter Hours
(September - April)
Beginning Sept.
2, 2008
Monday to Friday
9:00am - 5:00pm
Saturday
10:00am - 4:00pm
Sunday
By Appointment Only
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